Privacy Policy

1. Introduction

Save Dubai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our fazaa card program, website, and related services.

By using our services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

When you register for a fazaa card, we collect the following types of personal information:

• Contact information (such as name, email address, phone number, and delivery address)
• Demographic information (such as nationality)
• Payment information (processed through secure third-party payment processors)
• Membership preferences (such as selected card tier)

2.2 Usage Information

We also collect information about how you use our services:

• Transaction history (when and where you use your fazaa card)
• Savings data (amount saved through fazaa card offers)
• Website and application usage (pages visited, features used)
• Device information (such as IP address, browser type, device type)

2.3 Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to collect information about your browsing activities. These technologies help us analyze website traffic, customize content, and improve your experience.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our services.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Providing and managing your fazaa card membership
• Processing transactions and tracking savings
• Communicating with you about your membership, offers, and updates
• Personalizing your experience and recommending relevant offers
• Improving our services, website, and mobile application
• Ensuring the security and integrity of our services
• Complying with legal obligations

4. Information Sharing and Disclosure

4.1 Partner Establishments

We may share limited information with our partner establishments to facilitate your use of the fazaa card and verify your membership status. This may include your name and membership tier.

4.2 Service Providers

We engage trusted third-party companies and individuals to facilitate our services, provide the service on our behalf, or assist us in analyzing how our service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

4.3 Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Data encryption for sensitive information
• Secure payment processing through PCI-compliant providers
• Regular security assessments and updates
• Access controls and authentication procedures

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to rectify inaccurate or incomplete information
• The right to erasure (or "right to be forgotten")
• The right to restrict processing of your personal information
• The right to data portability
• The right to object to processing of your personal information

To exercise these rights, please contact us using the information provided in Section 10.

8. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United Arab Emirates and choose to provide information to us, please note that we transfer the information, including personal information, to the United Arab Emirates and process it there.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Phone: +971 4 123 4567
Address: Business Bay, Dubai, UAE

Last Updated: May 10, 2023